Episodes
Tuesday Sep 28, 2021
Hire The Smile: Managing a Toxic Boss
Tuesday Sep 28, 2021
Tuesday Sep 28, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline discuss how to identify a toxic boss, how to address them and things leaders can do to attract and retain veterinary staff.
Articles Mentioned:
How to Tell Leaders They’re Not as Great as They Think They Are
10 Things Your Corporate Culture Needs to Get Right
Tuesday Sep 14, 2021
Tuesday Sep 14, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Tovah Caldwell to discuss mindfulness tools for health, wellbeing, and longevity in veterinary practice.
Thursday Sep 02, 2021
Veterinary Business Matters: The 2021 Equine Regenerative Medicine Summit
Thursday Sep 02, 2021
Thursday Sep 02, 2021
In this podcast episode, Joop Loomans of Oculus Insights is joined by Dr. Melissa Mckee and Dr. Philippe Benoit to discuss the 2021 Equine Regenerative Medicine and Orthobiologics Online Summit. From PRP to Bone Edema, learn how the Summit assists in everyday equine vet practice and what topics to look forward to for the 2021 summit.
For more information, visit www.equineregenerativesummit.com
Tuesday Aug 31, 2021
Hire The Smile: Managing Toxic Employees
Tuesday Aug 31, 2021
Tuesday Aug 31, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline discuss the impact toxic employees have on the bottom line, how to deal with them and how to help them with direct feedback.
Articles Mentioned
Nine traits of a toxic employee
It’s Better to Avoid a Toxic Employee than Hire a Superstar
How to Work with Someone Who Creates Unnecessary Conflict
How to Manage a Toxic Employee
Productivity Hacks
Tuesday Aug 17, 2021
Hire The Smile: Is Your HR Compliant?
Tuesday Aug 17, 2021
Tuesday Aug 17, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline discuss the different components, processes, and benefits of completing a Human Resource Audit for your veterinary practice.
Articles Mentioned:
Google employees who opt to work from home may earn less than they did before
Tuesday Jul 27, 2021
Hire The Smile: Staff Training Through Gamification with Dr. Bob Van Der Heijden
Tuesday Jul 27, 2021
Tuesday Jul 27, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Bob Van Der Heijden to discuss a new and exciting method of staff training called Gamification. Gamification focuses on improving team performance through online and offline activities with added game elements to encourage behavioural changes in the workplace.
Learn more about our Gamification services: https://www.oculusinsights.net/staff-training
Tuesday Jul 13, 2021
Hire The Smile: Keeping The Grass Greener On Your Side
Tuesday Jul 13, 2021
Tuesday Jul 13, 2021
In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss what your vet practice can do to keep the team you have, rather than find new staff members by managing workload and client expectations.
Articles Mentioned:
The Customer Is Not Always Right: Here Are Five Reasons Why
HR Wins:
Iceland tested a 4-day workweek. Employees were productive — and happier, researchers say.
Tuesday Jun 29, 2021
Hire The Smile: Why People Don’t Give Honest Feedback
Tuesday Jun 29, 2021
Tuesday Jun 29, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline discuss why staff are hesitant to give feedback and what you can do to get employees to be more open to providing feedback.
Articles Mentioned:
How To Encourage Candid Employee Feedback: 14 Tips For CEOs
The ROI of Anonymous Employee Feedback
Build Your Reputation as a Trustworthy Leader
Productivity Hacks:
Reminder App - remind by location
Regular exercise time
Tuesday Jun 15, 2021
Hire The Smile: Rethinking Compensation
Tuesday Jun 15, 2021
Tuesday Jun 15, 2021
In this episode, Dr. Mike Pownall and Katie Ardeline address the unwillingness of people returning to work and the impact that minimum wage rates have on this. Following many articles, we discuss work environment, living wages, how other industry rates impact the veterinary profession and the importance of respect, stability and meaning in a job.
Articles Mentioned:
What Your Future Employees Want Most
What Matters More to Your Workforce than Money
How poverty changes your mind-set
HR Wins & Fails:
Made-in-Canada solution: 'Hockey hub' vaccine clinics are getting the job done faster
Tuesday Jun 01, 2021
Hire The Smile: Step Up or Move On
Tuesday Jun 01, 2021
Tuesday Jun 01, 2021
Why progressive discipline doesn’t work (and what to do instead5 Reasons Business Owners Don't Fire Bad Employees--and 5 Bigger Reasons Why They're WrongFiring With Compassion
- Blinkist
- Having the ability to say NO