Veterinary Business Matters Podcast
Hire The Smile Episode 10: Responsible Leadership

Hire The Smile Episode 10: Responsible Leadership

November 13, 2020

In this episode, Dr Mike Pownall and Katie Ardeline discuss articles surrounding responsible leadership.

If you have any questions or topics you would like discussed please reach out to info@oculusinsights.net or reach out on social media.  

Articles:

4 Reasons Emotionally Intelligent Leaders Impact the Bottom Line

Today’s Leaders Need Vulnerability, Not Bravado

Heavy drinking, sex tapes, and a pyramid scheme: Yelp insiders speak out about the company's high-pressure sales culture

Hire the Smile 9: The Need for Employee Engagement for a Successful Veterinary Practice

Hire the Smile 9: The Need for Employee Engagement for a Successful Veterinary Practice

October 30, 2020

In this episode, Dr Mike Pownall and Katie Ardeline discuss employee engagement and the value of surveying your employees for a successful veterinary practice. As always, they close out the episode with their discussion of “Wins and Fails” If you have any questions at all please reach out to our social media channels or email info@oculusinsights.net

Wins and Fails Articles:

49% of Canadians are considering quitting their job – here's why

Rescue Dog Helps Save Endangered Whales By Sniffing Out Their Poop as a Conservation Canine

When More Is Not Better: Overcoming America's Obsession with Economic Efficiency

Hire The Smile Episode 8: COVID-19

Hire The Smile Episode 8: COVID-19

October 15, 2020

COVID is returning with a bit of a vengeance, the second wave is real. In this episode, we talk about a few articles that discuss how COVID-19 is impacting employee engagement and work environments.  If you have any questions at all, please email info@oculusinsights.net or message us on social media.

Articles:

4 in 10 workers 'less motivated' since COVID-19 crisis

What we really need is employee DISengagement | The Context Of Things

 

Wins and Fails:

Shut Up and Work: Covid Gag Rules Leave Everyone in the Dark

This Company Is Laying Off Employees Via Text Message

Ted Lasso - https://www.youtube.com/watch?v=3u7EIiohs6U

Hire The Smile Episode 7: Kathrin Siemer

Hire The Smile Episode 7: Kathrin Siemer

October 1, 2020

I met Kathrin Siemer at one of our Oculus Summits in Europe around 8 or 9 years ago. One of the themes of that Summit was HR. It was such a pleasure to meet someone who shared the interest that I had for taking great care of the people that we work with. At the time she was the practice manager for a rapidly growing equine practice in Germany. I was able to visit the practice 3 years ago and I was so impressed at how their people first attitude helped propel their growth. When I found out that Kathrin started her own coaching business I knew we had to have her on the podcast. I hope you enjoy her insights on what makes a great Human Resource program.

https://www.kathrin-siemer.de/

https://www.tierklinik-luesche.de/ 

 

Hire the Smile Episode 6: Begin With Trust; Your People Are The Top Priority

Hire the Smile Episode 6: Begin With Trust; Your People Are The Top Priority

September 17, 2020

In this episode, Dr. Mike Pownall and Katie Ardeline discuss two articles pertaining to trust, empathy and caring for your people. 

Everything Starts with Trust

What would Bill Campbell do?

Visit www.oculusinsights.net or email info@oculusinsights.net if you have any questions about anything we have discussed or anything pertaining to your veterinary practice. 

Hire The Smile Episode 5: The Impact of Current External Factors On How We Manage

Hire The Smile Episode 5: The Impact of Current External Factors On How We Manage

September 4, 2020

Welcome to episode 5 of Hire the Smile, the podcast where we discuss human resources for veterinarians. In this episode, Katie and Mike are joined by Sue Armstrong of Oculus Insights as they discuss how many of the external factors we are facing now impact how we manage the people we work with. Also, we dig into our Human Resources Wins and Fails.

The articles discussed in today's episode are:

U.S. Employee Engagement Hits New High After Historic Drop

Why Examining Employee Experience Strategies is a Must During Uncertain Times

COVID-19 is evaporating casual connections and why that’s bad

CultureLab Podcast

Against the Rules with Michael Lewis

Hire The Smile Episode 4: Leadership Burnout

Hire The Smile Episode 4: Leadership Burnout

August 20, 2020

In this episode Dr Mike Pownall and Katie Ardeline discuss combatting leadership burnout, the Oxygen Mask Theory and how developing practices to deal with challenges and enhance your emotional well-being will help you avoid burnout and combat future threats.

These theories are discussed at length in these articles:

Why COVID-19 is aggravating leadership burnout

This Is The Best Way To Avoid COVID Burnout

Any questions at all or topics you would like to hear covered in future episodes please reach out to info@oculusinsights.net

Hire The Smile Episode 3: Management Truths And The Biggest Lie In HR

Hire The Smile Episode 3: Management Truths And The Biggest Lie In HR

August 6, 2020

In this episode Dr Pownall and Katie Ardeline have a discussion surrounding these two articles: 

4 Things My New Manager Did That Caused Me To Quit

The biggest lie in HR - People leave managers not companies - Culture Amp Blog

Followed by their renowned "HR Wins and Fails"

If you have any suggestions on topics you would like to hear covered please reach out on social media or email info@oculusinsights.net

Hire The Smile Episode 2:  Micromanagement and Trust

Hire The Smile Episode 2: Micromanagement and Trust

July 23, 2020

In this episode, Dr Mike Pownall and Katie Ardeline of Oculus Insights continue their bi-weekly conversations surrounding Human Resources. Today they discuss two articles focusing on micromanagement and trust and close with their renowned "HR Wins and Fails". Enjoy!

 

The Ultimate Guide To Micromanagers: Signs, Causes, Solutions

 

Do You Really Trust Your Team? (And Do They Trust You?)

Hire The Smile - Conversations About Human Resources In Veterinary Practice

Hire The Smile - Conversations About Human Resources In Veterinary Practice

July 9, 2020

Join Dr Mike Pownall and Katie Adeline, of Oculus Insights, for their Human Resources series "Hire the Smile". These episodes will be conversations about Human Resources with a focus on veterinary practices and discussions of recent articles in the news. Each episode will close out with HR wins and fails from around the globe. 

Here are the articles referenced in this episode:

Job Interviews Don't Work

How To Design A Better Hiring Process

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