Episodes
Tuesday May 19, 2020
Tuesday May 19, 2020
In this episode, Katie Ardeline and Sue Armstrong, of Oculus Insights, take the podcast on a Human Resources and Coaching tangent. Together they discuss how leaders can prepare to have conversations with their staff during this COVIS-19 crisis.
Tuesday May 12, 2020
Tuesday May 12, 2020
In this episode, Dr Mike Pownall had the opportunity to speak with Colleen Best, a colleague and previous guest to the podcast. Together they discuss compassionate leadership and it's importance while running a veterinary practice with special focus given to how we can be compassionate leaders during this COVID-19 pandemic.
Thursday May 07, 2020
Thursday May 07, 2020
In this episode, the tables are turned and Dr. Mike Pownall becomes the guest. Regular guest and Oculus Insights Human Resource Specialist, Katie Ardeline talks to Dr. Pownall about his experience owning and running a vet practice during the COVID-19 crisis.
Thursday Apr 30, 2020
Thursday Apr 30, 2020
In this episode, Dr Mike Pownall, Katie Ardeline and Sue Armstrong discuss 2 articles, listed below, surrounding how to help employees deal with frustration and grief during COVID-19 crisis.
How to Help Employees Deal With Frustration During COVID-19
That Discomfort You’re Feeling Is Grief
Wednesday Apr 29, 2020
Wednesday Apr 29, 2020
In this episode, Dr. Mike Pownall talks to Dr. Marie Holowaychuk. It is Dr. Holowaychuk's mission to increase awareness about mental health and wellbeing within the veterinary profession. Marie dedicates her time and energy to spreading the word regarding wellbeing and inspire veterinary professionals to make lasting changes in their lives. She shares her knowledge and personal practices to help veterinary professionals cope with the chaos of COVID-19.
Monday Apr 20, 2020
Monday Apr 20, 2020
In this episode, I talk with Adam Little DVM about telemedicine in veterinary practices during this global pandemic. Dr.Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices. Dr. Little is the co-founder of Future Pet and they recently launched GoFetch Health, a subscription healthcare service, which provides owners with the most affordable and convenient way to access vet care by partnering with local veterinary practices. Visit their website here for more information https://www.health.gofetch.ca/
Thursday Apr 16, 2020
Oculus COVID-19 Veterinary Resilience Guide: Susie Elliot of Royal Canin
Thursday Apr 16, 2020
Thursday Apr 16, 2020
In this episode, I talk with Susie Elliot, Digital Sales Specialist with Royal Canin Canada. We talk about how e-commerce can help improve customer compliance, drive client loyalty and improve the customer experience through convenience.
Monday Apr 13, 2020
Oculus COVID-19 Veterinary Resilience Guide : Finances with Robert Magnus
Monday Apr 13, 2020
Monday Apr 13, 2020
In this episode, I talk finances with fellow Oculus Insights founder, Robert Magnus DVM, MBA. Dr.Magnus has a passion for financials and he talks us through the current programs available in the USA during the COVID-19 crisis.
Thursday Apr 09, 2020
Thursday Apr 09, 2020
In this episode, Mike Pownall DVM MBA, Katie Ardeline BA CHRL and Sue Armstrong BA, CPCC, ACC reference and discuss an Article by Brenda Steinberg and Michael Watkins about Coaching Your People Through A Crisis. The article gives a great framework for discussion around how leaders can help their staff during these unprecedented times.
Monday Apr 06, 2020
Monday Apr 06, 2020
In today’s episode, we are joined by Alyssa Rubenstein of Oculus Insights, Daniel MacDonald, CEO and owner of Trackable Revenue and Heather McPherson, marketing manager for McKee-Pownall Equine Services to discuss marketing your veterinary practice during the COVID-19 crisis. We touch on whether to increase or decrease your marketing efforts, areas to grow and areas to maintain, the tone and messaging of your marketing and some tips that may impact your efforts.